Frequently Asked Questions
Everything you need to know about our premium felt products and services.
What types of felt do you offer for home decor?
We specialize in high-quality 100% wool felt, synthetic needle punch felt, and adhesive-backed felt sheets suitable for everything from furniture protection to acoustic wall paneling.
How do I clean and maintain my wool felt products?
For best results, we recommend spot cleaning with a damp cloth and mild detergent. Avoid machine washing or drying, as heat and agitation can cause the wool fibers to shrink or lose their shape.
Do you offer custom cutting services for specific projects?
Yes, we provide precision die-cutting and custom strip cutting for both residential and industrial applications. Please contact our support team with your specific dimensions for a custom quote.
How long does shipping take for domestic orders?
Standard orders are typically processed within 1-2 business days. Depending on your location, delivery usually takes between 3 to 7 business days via our standard ground shipping partners.
What is your return policy for cut-to-size materials?
While we accept returns on standard stocked items within 30 days, please note that custom-cut lengths and specially fabricated felt products are final sale and cannot be returned.
Are your felt products eco-friendly and sustainable?
Our 100% Wool Felt is a natural, renewable, and biodegradable material. We prioritize sourcing from sustainable suppliers to ensure our home products are safe for your family and the environment.